Frequently Ask Questions

No Pre-Packaged Tours: We allow travellers to tailor their itineraries according to their needs, and we assist in modifying them based on their preferences.

Quality Service: Cholan Tours strives to provide authentic travel experiences that cater to individual tastes.

You can book an international tour package by the following means:

  • Phone/Email: Contact our support team to get personal assistance.
  • In-Person: Walk into our office and get advice from our travel experts.

Keep a clear copy of your passport readily available. Ensure that all names are entered precisely as they appear on your passport. If your passport does not have a last name, please contact our team for assistance.

Your passport must have a validity of at least six months beyond your return date and should be free from any observations or remarks.

The following is a list of the needed documents:

  • Passport: It must be valid for at least six months beyond your date of intended travel to adhere to international travel requirements.
  • Visa: We have visa assistance for most countries, making the process relatively easy and hassle-free.
  • Flight ticket and Hotel Voucher
  • Travel insurance (highly recommended for safe travel)
  • Health certificates/vaccinations (if necessary)

Yes, we do offer visa assistance for a nominal fee, ensuring that your documents are in order with the required proofs. However, the approval of the visa is at the discretion of the issuing authority.

Daily Breakfast: This is usually included in most packages and will be served from your accommodation for a convenient start to your day.

Lunch/Dinner: There are lots of packages that include lunch or dinner depending on your itinerary or destination.

After we receive your payment, a confirmation email will be sent to you. Our operations team will then begin processing your booking. We will keep you updated on the status of your booking to ensure a seamless experience.

We offer multiple online payment options:

Online Payments: Make secure payments using a credit/debit card or net banking through our website.

Bank Transfers for office bookings

Our cancellation policy is transparent and matches the service provider's policy:

Flights, Hotels, Trains, and Car Rentals: Cancellation policies depend on the service provider.

Activities and Transfers: Cancellations made within 30 days of departure are not refundable.

Cholan Tours' Service Charges: Charges are non-refundable regardless of the situation.

To avoid any hassle during the booking process, kindly provide the following:

For Domestic Tours: Aadhaar card and PAN card are compulsorily required.

For International Tours: A valid passport and PAN card are required.

Our Customer Care support team is accessible for any queries during your trip.

Support Hours: 10 AM to 7 PM IST

After Hours: Please check your service voucher or email for the local associate office or our branch or activity provider's direct contact details at the destination.

If your travelling document is lost, ensure you contact the nearest country embassy or consulate. However, you can also make an inquiry to our advisory service for assistance in sorting things out.

To get the best deals, we recommend:

Book Early: Plan a great trip and book to ensure maximum savings.

Seasonal Offer: Take advantage of special promotional offers when traveling during peak season.

Group Packages: Touring in a group saves you a great deal of money while you benefit from additional perks.

Smart packing ensures a hassle-free journey. Don't forget to pack these essentials:

Traveling papers: Passport, visa tickets, and permits.

Comfortable Clothing: Appropriate for sightseeing and the local weather.

Adapters and Chargers: Make sure they match electronic devices.

Toiletries and Medications: Pack personal hygiene products and any prescribed medications.

Emergency Contacts: Have a list of important numbers and your travel insurance available.